Voodoo cannon packages.

Discussion in 'Help' started by xXxRedLiteMassxXx, Sep 1, 2014.

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  1. Hello, for some reason it is giving me the option to buy the voodoo cannon packages two times, even though I have bought them once.

    Don't want any issues with my account.. user id: 41842483
     
  2. Nimitz

    Nimitz User

    Ahoy mate,

    Thank you I will pass this along to the appropriate people.


     
  3. Shiver

    Shiver Commander of the Forum

    Having had your account checked, these are not showing visible to us. I would advise not to make these purchases at this time. I will get back to you with a definite answer. Can I ensure that these are showing on the offical seafight payment section?
     
  4. Yes, when I go to buy them it allows me to buy them twice, but it should only let me get them one time.
     
  5. Nimitz

    Nimitz User

    This is correct mate, as shiver has stated we following up on this more. Thank you for your patience.
     
  6. Shiver

    Shiver Commander of the Forum

    Hi thanks for waiting for this answer, I've had to have a search, I'm getting old and memory does not serve like it used to. This was posted in the Official Announcements in April.

    https://board-en.seafight.com/threads/high-level-packages.23891/

    You can purchase these a second time. If you have never purchased them before you can purchase them twice.
     
  7. Dear Shiver,

    It is not that I doubt your memory (besides I'm older than you and I frequently suffer from Alzheimer light) nor your intelligence, on the contrary, but are you really sure about that? Is this offer still valid? I haven't bought any of these three kits before. As a test I could indeed add one of these three packages twice into my shopping basket but if I continue to the checkout am I going to be sure that I indeed will receive every of these three packages twice? I really want to upgrade my ship as much as with Voodoo cannons as possible although I do know that it will take a very long time before my ship will be a full Voodoo ship. Please try to understand that I want to be sure before I will indeed buy each kit twice.

    Thanks for checking this out for us.
     
  8. I understand you can buy them twice, but I have bought them once and they are still being offered to buy twice, and yes, she is right, there is a big error with these as some are being told they have boughten them already when they have not.
     
  9. Nimitz

    Nimitz User

    Ahoy mate,

    I am afraid there is a further delay on this. There a few members of the team trying to resolve this tonight, however to get to all the players it may take a little longer than expected.

    We appreciate your patience in this matter.
     
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