Support
Questions or problems?
Do you have any questions or are you looking for the newest Plug-Ins for a specific game?
You are in the right place. Simply select the desired category and the available FAQ will be shown. Some FAQs are still being created. Just keep checking in; we update our FAQs regularly. Thanks for your understanding.


Requests which contain insults, vulgar comments, or threats will be strictly ignored for the protection of our employees.
Questions or problems?
Support FAQ
Bigpoint - How can I change my username?

How can I change my username?

To change your username, you have to be logged into the portal. In the menu "MyBigpoint", go to "My Page". You will see an overview of your data. If you click on Edit in the Personal area, you'll come to a window where you can change your username. It will automatically be changed in the forum as well.

Bigpoint - More FAQs
How can I change my password?
To change your password, you have to be logged into the p...
How can I upload a picture?
To upload a picture you have to be logged into the portal...
How can I delete my portal account?
The complete deletion of a portal account is currently on...
What can I do if I forgot my password?
For this situation we have the "Password forgotten" funct...
Is the use of the portal really free?
The use of the Bigpoint portal and our games is fundament...

ONRPG - FREE MMORPG

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ONRPG - FREE MMORPG